VirtualText Connect

One AI-powered channel, one shared inbox. One flat price—$99/mo.

Pick SMS or webchat, add Core AI and a team inbox. Prove the first workflow with trial numbers—then add a second channel or upgrade.

14-day free trial · Cancel anytime · Website leads first? Start 14-day webchat trial — no card required

SMS trial numbers Core AI + playbooks Shared inbox TCPA compliant

Customer story

“Accurate AI that handles Medicare questions with total oversight.”

— Vernon Davis, Lapis Insurance

One channel. Real results.

Stop losing leads between calls and clicks.

Connect gives busy SMB teams an AI teammate that never sleeps and a single place for every message.

AI replies in seconds — 24/7

The Core AI Agent answers common questions, qualifies leads, and books appointments using playbooks generated from your own website. Your team wakes up to warm, fully-contextual handoffs.

One shared inbox everyone trusts

No more “did anyone reply to that text?” Every SMS and webchat conversation lives in one place with full history, internal notes, and smart sentiment signals so the right person can jump in fast.

Playbooks that sound like you

AI auto-creates a starter playbook from your site. Add your voice, policies, and common scenarios. Both the AI and your team stay consistent without memorizing scripts.

Not sure if SMS or webchat is right for your leads?

Most service teams start with SMS using our included trial numbers. Add webchat later for $49/mo once you see what converts.

Your first 14 days

Prove the value before you scale.

This is not a platform migration. It is a focused test of one high-intent workflow.

Day 1

Pick your first channel

Connect an SMS trial number (included) or drop the webchat widget on your site. The AI reads your pages and builds an initial playbook in minutes.

Day 2–7

Watch real conversations

See AI handle after-hours questions, qualify leads, and hand off complete context. Tweak the playbook as your team replies. Measure reply speed and conversion lift.

Day 8–14

Decide with data

If the channel is working, add the second channel for $49 or keep growing with just one. Ready for voice or more teams? Upgrade path to Engage or Workspace is waiting.

Most teams see after-hours and quote/job requests answered dramatically faster within the first week.

What a real conversation looks like with Connect

11:47 PM • SMS trial number

Customer: “Do you have anyone who can fix a leaking pipe tomorrow morning? It’s getting worse.”

VirtualText AI (Core Agent)

“Got it — leaking pipe, urgent. Can you send a quick photo and your ZIP? We have a tech available first thing. Want me to hold the 8–10 AM slot?”

Sent with full context + sentiment “urgent, ready to book”

Morning team opens the shared inbox and sees the complete thread, photos, and AI-suggested next step. One click to confirm the appointment.

Included in Connect

Everything you need to prove one channel.

Connect is the low-risk on-ramp—Core AI, shared inbox, and trial numbers without per-message fees.

3 users included

Shared inbox for small teams

1 shared inbox

SMS or webchat to start

SMS trial numbers

No porting required to start

Core AI agent

Auto playbooks from your site

Sentiment signals

Urgency surfaced automatically

Flat $99/mo

No per-message platform fees

When Connect is not enough

Upgrade paths built in from day one.

Connect is the proof tier. Engage and Workspace add channels, observations, voice, and SLA workflows when your team outgrows a single inbox.

Engage

$299/mo

Multi-channel SMS and webchat, voice chat, team observations, and expanded AI workflows for growing teams.

Explore Engage

Workspace

$499/mo

Full omnichannel inbox, SLA dashboards, VirtualPBX voice integration, and advanced permissions for higher-volume operations.

Explore Workspace

Compare all plans on pricing

Frequently asked questions

Straight answers for teams evaluating their first AI messaging channel.

What do I get with Connect?

One channel of your choice (SMS/MMS or Webchat), Core AI Agent with auto-generated playbooks, shared inbox for up to 3 users, sentiment signals, AI reply suggestions, conversation history, and webhook/API access. Start instantly with our SMS trial number pool.

How much does it cost after the trial?

$99/month flat rate. Includes one channel. Add the second channel for $49/mo inside your account. No per-message, per-resolution, or surprise fees. Ever.

Do I need to port my number right away?

No. Use our trial SMS numbers to prove the workflow first. When you’re ready, port your existing numbers or bring your own carrier (BYOC) later.

Can I add webchat later if I start with SMS?

Yes. Add the second channel for $49/mo at any time from your account settings. Many teams start with one and add the other once they see results.

What if we need voice or more advanced features later?

Connect is designed as the on-ramp. Upgrade to Engage (multi-channel + voice chat + team observations) or Workspace (full omnichannel + VirtualPBX VoIP + SLA dashboards) whenever the results justify it.

Prove faster replies in 14 days. Upgrade only when it works.

Connect gives you one AI-powered channel, shared inbox, and Core AI agent at a flat $99/mo. Expand to Engage or Workspace after you have the proof.