SMS and webchat included.
Expand when ready.
VirtualText includes SMS and webchat in one inbox — trial numbers plus a webchat widget on your site. Add optional VirtualPBX voice when your team is ready for calls.
$0 for 14 days · Cancel anytime
SMS and webchat included, one shared inbox
VirtualText includes SMS and webchat in one shared inbox. Add voice via VirtualPBX integration when your workflow proves the need.
SMS & MMS
Two-way SMS and MMS messaging. Trial with our number pool before porting your number or completing 10DLC registration.
Webchat
Embeddable widget for any website. Real-time conversations, offline lead capture, and visitor verification.
Voice
Optional VirtualPBX VoIP adds softphones, phone numbers, and call records when you are ready for full voice.
Talk to sales about voiceAdvanced Inboxes
Inbox-scoped memory, SLA targets, and advanced dashboards for higher-volume teams — included in VirtualText.
Talk to sales about team setupOne inbox for every thread
No more tab-switching between tools. Every SMS, webchat message, and voice record lives on a single timeline per contact — with AI intelligence baked in.
- Single timeline per contact across all channels
- Team-based routing with granular permissions
- Real-time updates via WebSocket — no refreshing
- AI-powered suggestions and sentiment indicators
- Collision detection — see who's already replying
SMS & MMS that means business
Reach customers on the channel they actually check — their phone. Full delivery tracking, smart character counting, and automatic MMS upgrade when you attach media.
- Full send/receive with delivery status (pending, sent, delivered, failed)
- Character counter with SMS segment awareness
- Auto-upgrade to MMS when attachments are added
- 10DLC registered for reliable deliverability
- TCPA compliant with automatic opt-in/opt-out handling
Acme Plumbing
Typically replies in minutes
A webchat widget that actually converts
Drop a single script tag on your site. Customizable colors, positioning, and welcome messages. AI answers instantly — even when your team is offline.
- Embeddable on any website with one line of code
- Customizable colors, position, and branding
- AI-powered instant responses 24/7
- Visitor verification via email or SMS
- Offline lead capture — never miss a prospect
- Conversation persistence across page navigations
Voice calls, right in your browser
No desk phones needed. WebRTC-powered softphone built directly into VirtualText. Every call is recorded on the contact timeline with duration, status, and AI transcription.
- Browser-based softphone — no hardware required
- Call records auto-linked to contact profiles
- Duration tracking and call status logging
- BYOC support: Bandwidth, Twilio, Telnyx, Telgorithm
- Seamless handoff between voice and messaging
Sarah Chen
+1 (555) 234-5678
Seamless continuity across channels
A customer starts on webchat, continues via SMS, and calls in for a follow-up. Every interaction is on one timeline — no context lost, no repeated explanations.
100%
Cross-channel context preservation
Zero
Repeated explanations for customers
1
Timeline per contact, no matter the channel
Bring your own carrier
Already have phone numbers and carrier relationships? Keep them. VirtualText connects to the carriers you trust.
Custom carrier integrations available. Contact sales for BYOC setup.
Want to see exactly how AI hands off to your team?
Start a trial and test real conversations, or talk to us about playbooks that match your intake and follow-up process.
Card on file at checkout · $89/mo only if you keep it after 14 days
Channels FAQ
SMS + webchat. One inbox. One AI agent.
Prove it in 14 days with trial numbers and a webchat widget — both included in the $89/mo plan.
Card on file at checkout · $89/mo only if you keep it after 14 days