Start with one AI-powered SMS channel that answers missed calls, gathers job details, and hands the office a clean transcript. Use our trial number before porting or 10DLC.
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You're on a roof or under a sink when the phone rings. By the time you call back, the customer booked someone else. Every missed call is a lost job.
Review-first tools can get expensive before your team proves the channel. Most contractors need one practical workflow first: answer missed calls, capture job details, and keep replies out of personal phones.
After a full day of jobs, you spend your evenings texting customers about appointments, sending quotes, and coordinating your crew.
Connect starts with SMS or webchat for $99/mo, so missed calls and website requests get an immediate AI response. Your crew sees every handoff in one shared inbox.
No hot water since this morning. Need someone ASAP...
Confirmed. See you tomorrow at 2. Thanks!
Hi David, following up on the quote we sent Tuesday...
My kitchen faucet is leaking pretty bad. Can someone come look at it?
Rachel M. — 7:14 PMSorry to hear that, Rachel! I can get someone out to you. A few quick questions:
1. What's the address?
2. Is water actively pooling, or is it a drip?
3. Any preferred day/time?
425 Oak St. It's a steady drip. Tuesday morning works best.
Rachel M. — 7:16 PMYou're booked for Tuesday at 10 AM — our plumber Mike will be there. You'll get a reminder text Monday evening and when Mike is on his way. Anything else I can help with?
AI — 7:16 PMJob details and customer info attached automatically
A customer texts "I need a plumber ASAP." VirtualText's AI asks the right questions — what's the issue, what's the address, when are they available — and books the appointment. Your crew gets notified. Done.
Most home services teams need one channel first: missed-call SMS or website chat. Connect gives you that for $99/mo with AI included and no per-message fees.
Keep the first purchase tied to missed calls and job requests.
One channel before the full suite
Upgrade when the trial shows real missed-call or website demand.
A home services trial should show whether AI can turn missed calls and web requests into useful job details for the office or crew.
5
Key job details
Issue, address, urgency, availability, and contact method captured before handoff.
24/7
Lead response
After-hours and during-job requests get a reply while your crew is busy.
$0
Per-message platform fees
Connect keeps pricing predictable while you test one channel.
Emergency requests, appointment booking, and quote follow-ups. AI triages urgency so your team hits the right jobs first.
Seasonal maintenance reminders, service scheduling, and system diagnostics. AI qualifies the job before your tech arrives.
Service requests, safety concern triage, and permit coordination. AI captures details so your electrician shows up prepared.
Project inquiries, quote requests, timeline updates, and multi-trade coordination. One inbox for the whole team.
VirtualText Connect starts at $99/mo with one AI-powered SMS or webchat channel and no per-message platform fees. It is built to prove missed-call follow-up, job intake, and handoff quality before you expand to more channels or Workspace voice.
Yes. VirtualText works in any browser on any device — phones, tablets, or desktops. Your field crew can see their assigned conversations, update job status, and communicate with customers without using personal phones.
When a customer texts or chats, AI asks the right questions — what's the issue, what's the address, when are they available. It books the appointment, sends confirmation, and notifies your crew. Rescheduling is handled automatically too.
That's the whole point. VirtualText's AI responds immediately so you never miss a lead. It captures job details, answers common questions, and books appointments. When you're done with your current job, everything is waiting in your inbox with full context.
No contracts, no setup fees. Connect includes a 14-day free trial; webchat trials do not require a credit card. Engage is $299/month with a 14-day trial. Workspace is $499/month with a 30-day money-back guarantee when you are ready for full omnichannel with VirtualPBX voice.
Start a Connect free trial with SMS or webchat. Test SMS with our number pool before porting or 10DLC, or upgrade later to Workspace for VirtualPBX voice.
Most jobs come from your site? Start 14-day webchat trial.