Running a crew should not mean running a call center
VirtualText includes SMS and webchat in one shared inbox — AI answers missed calls and website requests, gathers job details, and hands your office a clean transcript. $89/mo flat, both channels from day one.
14-day free trial · Cancel anytime
$0 for 14 days · SMS + webchat included · Cancel anytime
Running a crew shouldn't mean running a call center
Missed calls = missed revenue
You're on a roof or under a sink when the phone rings. By the time you call back, the customer booked someone else. Every missed call is a lost job.
Expensive tools you barely use
Review-first tools can get expensive before your team proves the channel. Most contractors need one practical workflow first: answer missed calls, capture job details, and keep replies out of personal phones.
Scheduling eats your evenings
After a full day of jobs, you spend your evenings texting customers about appointments, sending quotes, and coordinating your crew.
SMS and webchat in one crew inbox
VirtualText includes SMS + webchat for $89/mo, so missed calls and website requests get an immediate AI response. Your crew sees every handoff in one shared inbox — both channels included from day one.
- SMS and webchat both included from day one
- Core AI responds instantly to website or text inquiries
- Shared memory links missed calls, texts, transcripts, and AI notes
- Automatic appointment scheduling and reminders
- Quote follow-ups that don't feel pushy
- One inbox for your entire crew — office and field
- Flat-rate pricing — no per-message fees, no surprises
No hot water since this morning. Need someone ASAP...
Confirmed. See you tomorrow at 2. Thanks!
Hi David, following up on the quote we sent Tuesday...
My kitchen faucet is leaking pretty bad. Can someone come look at it?
Rachel M. — 7:14 PMSorry to hear that, Rachel! I can get someone out to you. A few quick questions:
1. What's the address?
2. Is water actively pooling, or is it a drip?
3. Any preferred day/time?
425 Oak St. It's a steady drip. Tuesday morning works best.
Rachel M. — 7:16 PMYou're booked for Tuesday at 10 AM — our plumber Mike will be there. You'll get a reminder text Monday evening and when Mike is on his way. Anything else I can help with?
AI — 7:16 PMJob details and customer info attached automatically
Scheduling that runs itself
A customer texts "I need a plumber ASAP." VirtualText's AI asks the right questions — what's the issue, what's the address, when are they available — and books the appointment. Your crew gets notified. Done.
- AI captures job details automatically (issue, address, availability)
- Appointment confirmation and reminder texts
- Reschedule requests handled without office involvement
- Crew notifications for new bookings
- After-hours inquiry capture — never miss a lead
One product. No overbuying.
Most home services teams need missed-call SMS and website chat together. VirtualText gives you both for $89/mo with AI included and no per-message fees.
- AI that actually resolves conversations, not just routes them
- No per-message or per-contact surcharges
- Shared memory for missed calls, texts, and AI notes
- 10DLC registered for reliable message delivery
$89 bundle trial math
Prove missed calls and website requests together before porting or voice.
SMS + webchat before voice
Upgrade when the trial shows real missed-call or website demand.
What to prove before you buy more software
A home services trial should show whether AI can turn missed calls and web requests into useful job details for the office or crew.
5
Key job details
Issue, address, urgency, availability, and contact method captured before handoff.
24/7
Lead response
After-hours and during-job requests get a reply while your crew is busy.
$0
Per-message platform fees
VirtualText keeps pricing predictable while you test SMS and webchat together.
How home services businesses use VirtualText
Plumbing
Emergency requests, appointment booking, and quote follow-ups. AI triages urgency so your team hits the right jobs first.
HVAC
Seasonal maintenance reminders, service scheduling, and system diagnostics. AI qualifies the job before your tech arrives.
Electrical
Service requests, safety concern triage, and permit coordination. AI captures details so your electrician shows up prepared.
General Contracting
Project inquiries, quote requests, timeline updates, and multi-trade coordination. One inbox for the whole team.
Ready to stop losing jobs to missed calls?
Test SMS and webchat with your real crew workflows. Trial numbers and webchat activate together — no porting required to start.
Card on file at checkout · $89/mo only if you keep it after 14 days
Home Services FAQ
How is VirtualText different from Podium?
VirtualText is $89/mo with SMS + webchat, 5 seats, Core AI, and no per-message platform fees. It is built to prove missed-call follow-up, job intake, and handoff quality before you add optional voice integration.
Can my field techs use VirtualText?
Yes. VirtualText works in any browser on any device — phones, tablets, or desktops. Your field crew can see their assigned conversations, update job status, and communicate with customers without using personal phones.
How does the AI handle scheduling?
When a customer texts or chats, AI asks the right questions — what's the issue, what's the address, when are they available. It books the appointment, sends confirmation, and notifies your crew. Rescheduling is handled automatically too.
What if I get a text while I'm on a job?
That's the whole point. VirtualText's AI responds immediately so you never miss a lead. It captures job details, answers common questions, and books appointments. When you're done with your current job, everything is waiting in your inbox with full context.
Is there a contract or setup fee?
No contracts, no setup fees. VirtualText includes a 14-day free trial with SMS and webchat — both channels included. $0 for 14 days · SMS + webchat included · Cancel anytime Card on file at checkout · $89/mo only if you keep it after 14 days
Prove missed-call follow-up in your first trial.
VirtualText is $89/mo flat with SMS, webchat, 5 seats, and Core AI included.
Card on file at checkout · $89/mo only if you keep it after 14 days