Start with one AI agent.
Upgrade when volume proves it.
VirtualText includes a Core AI Agent across SMS and webchat. It answers common questions, captures leads, analyzes sentiment, and hands off to humans with context.
$0 for 14 days · Cancel anytime
Specialist workflows as you grow
Start with the Core Agent. Add deeper workflows for sales, care, support, billing, and coaching automation as your team scales.
Sales Agent
Captures leads, qualifies prospects, and books demos. Turns browsers into buyers with personalized conversations.
Customer Care Agent
Empathetic, brand-aligned responses. Resolves common issues and ensures every customer feels heard.
Technical Support Agent
Real-time diagnosis and step-by-step guidance. Troubleshoots issues so your team can focus on complex cases.
Billing Agent
Handles payment questions, plan changes, and invoice inquiries. Precise, factual, and fast.
Lead Generation Agent
Engages website visitors, captures contact info, and nurtures prospects through your funnel automatically.
General Agent
Your versatile all-rounder. Routes conversations, answers FAQs, and keeps things moving when no specialist is needed.
Four personality modes, one brand voice
Every agent adapts its communication style to match the situation. Choose the personality that fits — or let the AI pick automatically.
Precise
Factual and direct. Ideal for billing and technical support where accuracy is paramount.
Balanced
The sweet spot between accuracy and warmth. Perfect for most customer interactions.
Conversational
Warm and engaging. Great for sales and lead generation where rapport matters.
Creative
The most human-like mode. Natural dialogue that feels like chatting with a real person.
Playbooks that write themselves
Paste a URL and watch your AI playbook appear in seconds. No prompt engineering required.
Auto-generate from your website, Notion pages, or Stripe product catalog
AI-powered revision — describe changes in plain English
Version-controlled with instant rollback
Priority hierarchy: Product → Team → Agent playbooks
Knows when to call for backup
AI monitors sentiment and urgency in real time. When a conversation needs a human touch, handoff is instant — with full context.
Sentiment detection flags frustrated or upset customers
Urgency scoring prioritizes time-sensitive issues
One-click handoff with complete conversation history
Business hours awareness — AI adjusts when your team is offline
Customer is disputing a charge of $149.00 from March billing cycle. Has requested to speak with a manager. Previous resolution attempt by Billing Agent was unsuccessful.
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Agents that take action, not just talk
Your AI agents don't just chat — they execute. Transfer conversations, add notes, trigger automations, and close tickets without human intervention.
Ready to put AI on the front line?
Start with the Core AI Agent in a free trial. It answers common questions, qualifies leads, and hands off with full context.
Card on file at checkout · $89/mo only if you keep it after 14 days
AI Agents FAQ
Everything you need to know about VirtualText's AI agents.
Simply paste your website URL, connect your Notion workspace, or import your Stripe product catalog. VirtualText auto-generates playbooks from your existing content — no prompt engineering required. You can refine playbooks anytime using plain English instructions.
Absolutely. Every agent follows your playbooks, respects your brand voice settings, and operates within the personality mode you choose. You have full control over tone, content boundaries, and escalation rules.
Agents monitor sentiment and urgency in real time. Frustrated customers, complex issues, or topics outside the playbook trigger instant handoff — with full conversation context so your team never starts from scratch.
Not at all. Playbooks auto-generate from your existing content, personality modes are pre-configured, and agents are ready to go out of the box. Most teams are fully set up in under 5 minutes.
There's no limit. AI agents handle conversations concurrently across all your channels — SMS, webchat, and more. They scale with your business without adding headcount.
Yes. The Core AI Agent is included in VirtualText at $89/mo. Specialist agents and advanced playbook features are available as your team scales.
Core AI included — no per-resolution fees.
VirtualText includes the Core AI Agent, auto playbooks, and sentiment signals in the standard $89/mo plan.
Card on file at checkout · $89/mo only if you keep it after 14 days