# VirtualText

VirtualText is smarter messaging from VirtualPBX — an AI-powered SMS, webchat, and shared inbox platform for small and midsize businesses that cannot afford missed conversations.

VirtualText helps SMB teams capture leads, answer common questions, route conversations, preserve context, and hand off customer messages across SMS, MMS, and webchat in one flat $89/mo plan.

## Product Summary

- Smarter Messaging: one plan with SMS + webchat + 5 seats + Core AI Agent + shared inbox for $89/mo flat.
- One signup activates both channels — use texts, webchat, or both. 14-day free trial with SMS trial numbers included.

Campaign landing pages under /start/ are not indexed.

## Important Pages

- https://virtualtext.com/ - Main product page and free trial entry.
- https://virtualtext.com/pricing - Pricing and what's included.
- https://virtualtext.com/features - Shared inbox, AI automation, routing, and team collaboration.
- https://virtualtext.com/features/backchannel - Backchannel: internal team chat and audio huddles inside the customer thread.
- https://virtualtext.com/channels - SMS, MMS, and webchat channel overview.
- https://virtualtext.com/ai-agents - AI agents, playbooks, Shared Memory, and observations.
- https://virtualtext.com/why-us - Why VirtualText: flat pricing, shared memory, and low-risk trial entry.
- https://virtualtext.com/compliance - TCPA, 10DLC, opt-out, PII, and HIPAA-ready positioning.
- https://virtualtext.com/demo - Book a 30-minute product walkthrough (Calendly).
- https://virtualtext.com/help-center - Help center index for VirtualText user and admin guides.

## Help Center

- https://virtualtext.com/help/inbox - Inbox guide: conversations, reply, notes, search, and handoff.
- https://virtualtext.com/help/contact-dashboard - Contact dashboard: profiles, lists, and CSV import.
- https://virtualtext.com/help/user-menu - User menu: profile, away messages, and account settings.
- https://virtualtext.com/help/mobile-application - Mobile app guide for conversations and contacts.
- https://virtualtext.com/help/admin-guide - Admin guide: control panel, teams, inboxes, users, and numbers.
- https://virtualtext.com/help/ai-agents-and-playbooks - AI agents and playbooks configuration guide.

## Solution Pages

- https://virtualtext.com/insurance - Insurance agency messaging, quote intake, renewals, and claims handoff.
- https://virtualtext.com/healthcare - Healthcare practice messaging, reminders, intake, and HIPAA-ready workflows.
- https://virtualtext.com/home-services - Home service lead capture, missed-call follow-up, and after-hours intake.
- https://virtualtext.com/professional-services - Professional services intake, client communication, and shared team context.

## Blog Guides

- https://virtualtext.com/blog - VirtualText blog index.
- https://virtualtext.com/blog/ai-playbooks-guide - How AI playbooks turn website, policy, and workflow content into useful replies.
- https://virtualtext.com/blog/shared-memory - How Shared Memory preserves customer context across conversations.
- https://virtualtext.com/blog/10dlc-registration-guide - Plain-English guide to 10DLC registration and business SMS compliance.
- https://virtualtext.com/blog/insurance-ai-after-hours - How insurance agencies use AI messaging for after-hours intake and follow-up.
- https://virtualtext.com/blog/ai-agent-personalities - How to choose the right AI tone for customer messaging.
- https://virtualtext.com/blog/sms-vs-webchat - How SMS and webchat work together in the $89/mo plan.
- https://virtualtext.com/blog/observer-agent - How AI observation flags risk, sentiment, coaching, and missed opportunities.

## Conversion Path

The primary conversion path is a unified 14-day free trial: SMS + webchat, shared inbox, 5 seats, and Core AI for $89/mo after trial. $0 for 14 days · SMS + webchat included · Cancel anytime. Card on file at checkout; $89/mo only if you keep it after 14 days. Campaign landing pages under /start/ are not indexed and may use alternate checkout paths for paid traffic.