One person owns a conversation. Instead of talking over each other, team members takeover the conversation.
Not the right person for the conversation? No problem. Handoff conversations to other team members with added context.
Talking to a customer in support but they mention how much they love you? Forward a single message to marketing for follow-up while you stay focused on delivering great support.
Stay tuned about updates to our messaging pilot and be the first to know when it gets released!
